Cofounder of VitalSmarts, Kerry has coauthored four New York Times bestselling books as well as designed the company’s line of award-winning training programs. As author of our most popular column, Kerr...
Kerry Patterson Communication
You don’t have to choose between being honest and being effective. Kerry Patterson
You don’t have to choose between being honest and being effective.
An apology is a statement that sincerely expresses your sorrow for your role in causing—or at least not preventing—pain or difficulty to others. Kerry Patterson
An apology is a statement that sincerely expresses your sorrow for your role in causing—or at least not preventing—pain or difficulty to others.
The truth is, you were real-time multitasking with a brain that was working another job. You're lucky you didn't suffer a stroke. Kerry Patterson
The truth is, you were real-time multitasking with a brain that was working another job. You're lucky you didn't suffer a stroke.
You don’t start telling clever stories until after you failed to do something you knew you should have done Kerry Patterson
You don’t start telling clever stories until after you failed to do something you knew you should have done
Successful dialogue results when everyone feels safe enough to “add their meaning to the shared pool” of meaning. Kerry Patterson
Successful dialogue results when everyone feels safe enough to “add their meaning to the shared pool” of meaning.
