Cofounder of VitalSmarts, Kerry has coauthored four New York Times bestselling books as well as designed the company’s line of award-winning training programs. As author of our most popular column, Kerr...
Kerry Patterson Communication
We can avoid them. We can face them and handle them poorly. We can face them and handle them well. Kerry Patterson
We can avoid them. We can face them and handle them poorly. We can face them and handle them well.
The Pool of Shared Meaning is the birthplace of synergy. Kerry Patterson
The Pool of Shared Meaning is the birthplace of synergy.
The mistake most of us make in our crucial conversations is we believe that we have to choose between telling the truth and keeping a friend. Kerry Patterson
The mistake most of us make in our crucial conversations is we believe that we have to choose between telling the truth and keeping a friend.
Skilled people Start with Heart. That is, they begin high-risk discussions with the right motives, and they stay focused no matter what happens. Kerry Patterson
Skilled people Start with Heart. That is, they begin high-risk discussions with the right motives, and they stay focused no matter what happens.
Getting to the source of fear and discomfort is the best way to return to dialogue. Kerry Patterson
Getting to the source of fear and discomfort is the best way to return to dialogue.
The key to real change lies not in implementing a new process, but in getting people to hold one another accountable to the process. Kerry Patterson
The key to real change lies not in implementing a new process, but in getting people to hold one another accountable to the process.
Clever stories Clever stories “allow us to feel good about behaving badly even while achieving abysmal results Kerry Patterson
Clever stories Clever stories “allow us to feel good about behaving badly even while achieving abysmal results
Nothing fails like success. In other words, when a challenge in life is met by a response that is equal to it, you have success. But when the challenge moves to a higher level, the old, once successful response no longer works—it fails; thus, nothing fail Kerry Patterson
Nothing fails like success. In other words, when a challenge in life is met by a response that is equal to it, you have success. But when the challenge moves to a higher level, the old, once successful response no longer works—it fails; thus, nothing fail
A word fitly spoken is like apples of gold in baskets of silver. Kerry Patterson
A word fitly spoken is like apples of gold in baskets of silver.
Where bosses are smart, highly paid, confident, and outspoken (i.e. most of the world), people tend to hold back their opinions rather than risk angering someone in a position of power Kerry Patterson
Where bosses are smart, highly paid, confident, and outspoken (i.e. most of the world), people tend to hold back their opinions rather than risk angering someone in a position of power
When it comes to strong emotions, you either find a way to master them or fall hostage to them. Kerry Patterson
When it comes to strong emotions, you either find a way to master them or fall hostage to them.
Goals without deadlines aren’t goals; they’re merely directions. Kerry Patterson
Goals without deadlines aren’t goals; they’re merely directions.
