The single biggest challenge to any organization is the constant cloud of fear and doubt that swirls around the heads of the people involved.

Bob Burg

All things being equal, people will do business with, and refer business to, those people they know, like and trust.

Bob Burg

Go looking for the best in people, and you’ll be amazed at how much talent, ingenuity, empathy, and good will you’ll find. Ultimately, the world treats you more or less the way you expect to be treated.

Bob Burg

Your income is determined by how many people you serve and how well you serve them.

Bob Burg

Your true worth is determined by how much more you give in value than you take in payment.

Bob Burg

Go looking for conflict, and you’ll find it. Go looking for people to take advantage of you, and they generally will. See the world as a dog-eat-dog place, and you’ll always find a bigger dog looking at you as if you’re his next meal.

Bob Burg

The single greatest "people skill" is a highly developed & authentic interest in the *other* person.

Bob Burg

Self-respect is where every other kind of respect comes from. Respect from others is a reflection, not the source.

Bob Burg

As long as you’re trying to be someone else, or putting on some act or behavior someone else taught you, you have no possibility of truly reaching people. The most valuable thing you have to give people is yourself.

Bob Burg

For a true leader, getting results is more important than getting credit.

Bob Burg

Placing your customer's interests before your own is actually the most profitable way to do.

Bob Burg

A genuine and ongoing feeling of joy and peace of mind; the result of living congruently with one's values.

Bob Burg